See what are your chances of getting this job! About the role
Overview
As a Chat Support Consultant, you will deliver high-quality customer support in crypto trading via live chat and email, build strong customer relationships, and maintain a deep understanding of client solutions while adapting to a fast-paced environment.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- Native Italian speaker with C1-level English skills
- At least 6 months of live chat support experience, preferably in crypto or financial services
(native Italian) Chat Support Consultant, crypto (Remote)
Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies.
Last updated 2025-12-16T06:07:16.82Z
Overview
As a Chat Support Consultant, you will deliver high-quality customer support in crypto trading via live chat and email, build strong customer relationships, and maintain a deep understanding of client solutions while adapting to a fast-paced environment.
Salary
Competitive Salary
Location
Remote
WorldwideDepartment
Operations & Strategy
Level
Junior
Skills
Overview
As a Chat Support Consultant, you will deliver high-quality customer support in crypto trading via live chat and email, build strong customer relationships, and maintain a deep understanding of client solutions while adapting to a fast-paced environment.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- Native Italian speaker with C1-level English skills
- At least 6 months of live chat support experience, preferably in crypto or financial services
About SupportYourApp
SupportYourApp is an international Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
Reasons to count on us:
• Over 15 years of experience
• Over 1200 professionals on a team
• Over 60 operational languages
• PCI DSS Certified Level 1 Service Provider
• ISO/IEC 27001 certification
• GDPR-, CCPA-, and HIPAA-compliance
• Refined processes of onboarding, learning, and human development
• Customer-focused consultants with exceptional language skills
Our services include, but are not limited to:
• Customer support (Front desk, Tier 1)
• Technical support (Tier 1-3)
• Social media customer service
• CX services
• AI-powered support teams
• System setup and Integration
• Reception desk services
• Back-office services (data entry, content moderation & enrichment)
• KYC and ID verification
• Data annotation
• Staff augmentation (web & software developers, UX/UI designers, QA)
Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client.
We are all diverse, but we have one goal — to support people. We support. You grow.
Company score (5)
Most candidates are reviewed quickly