See what are your chances of getting this job! About the role
Overview
As a Chat Support Consultant, you will deliver exceptional customer support in crypto trading via live chat and email, addressing inquiries and building strong customer relationships while maintaining knowledge of the trading platform.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- Native Danish speaker with C1 level English skills
- At least 6-12 months of live chat support experience, preferably in crypto or financial services
(native Danish) Chat Support Consultant, crypto (Remote)
Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies.
Last updated 2025-12-25T06:04:30.068Z
Overview
As a Chat Support Consultant, you will deliver exceptional customer support in crypto trading via live chat and email, addressing inquiries and building strong customer relationships while maintaining knowledge of the trading platform.
Salary
Competitive Salary
Location
Remote
WorldwideDepartment
Operations & Strategy
Level
Junior
Skills
Overview
As a Chat Support Consultant, you will deliver exceptional customer support in crypto trading via live chat and email, addressing inquiries and building strong customer relationships while maintaining knowledge of the trading platform.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- Native Danish speaker with C1 level English skills
- At least 6-12 months of live chat support experience, preferably in crypto or financial services
About SupportYourApp
SupportYourApp is an international Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
Reasons to count on us:
• Over 15 years of experience
• Over 1200 professionals on a team
• Over 60 operational languages
• PCI DSS Certified Level 1 Service Provider
• ISO/IEC 27001 certification
• GDPR-, CCPA-, and HIPAA-compliance
• Refined processes of onboarding, learning, and human development
• Customer-focused consultants with exceptional language skills
Our services include, but are not limited to:
• Customer support (Front desk, Tier 1)
• Technical support (Tier 1-3)
• Social media customer service
• CX services
• AI-powered support teams
• System setup and Integration
• Reception desk services
• Back-office services (data entry, content moderation & enrichment)
• KYC and ID verification
• Data annotation
• Staff augmentation (web & software developers, UX/UI designers, QA)
Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client.
We are all diverse, but we have one goal — to support people. We support. You grow.
Company score (5)
Most candidates are reviewed quickly