(Fluent English and Russian) Customer Support Consultant, crypto (remote)
Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies.
Competitive Salary
See what are your chances of getting this job! About the role
Overview
Join our team as a Customer Support Consultant and provide exceptional customer support in the blockchain sector via chats and emails, while building positive relationships with customers and meeting team KPIs.
Skills
(Fluent English and Russian) Customer Support Consultant, crypto (remote)
Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies.
Last updated 2025-09-12T06:02:39.962Z
Overview
Join our team as a Customer Support Consultant and provide exceptional customer support in the blockchain sector via chats and emails, while building positive relationships with customers and meeting team KPIs.
Salary
Competitive Salary
Location
Remote
WorldwideDepartment
Operations & Strategy
Level
Junior
Skills
Overview
Join our team as a Customer Support Consultant and provide exceptional customer support in the blockchain sector via chats and emails, while building positive relationships with customers and meeting team KPIs.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- Excellent English and Russian language (at least C1 for both spoken and written)
- Experience in customer service
About SupportYourApp
SupportYourApp is an international Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
Reasons to count on us:
• Over 15 years of experience
• Over 1200 professionals on a team
• Over 60 operational languages
• PCI DSS Certified Level 1 Service Provider
• ISO/IEC 27001 certification
• GDPR-, CCPA-, and HIPAA-compliance
• Refined processes of onboarding, learning, and human development
• Customer-focused consultants with exceptional language skills
Our services include, but are not limited to:
• Customer support (Front desk, Tier 1)
• Technical support (Tier 1-3)
• Social media customer service
• CX services
• AI-powered support teams
• System setup and Integration
• Reception desk services
• Back-office services (data entry, content moderation & enrichment)
• KYC and ID verification
• Data annotation
• Staff augmentation (web & software developers, UX/UI designers, QA)
Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client.
We are all diverse, but we have one goal — to support people. We support. You grow.
Company score (5)
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