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Overview
The Customer Success Senior Manager at Ripple will drive revenue and product adoption by deepening customer relationships, scaling payments volume, and implementing custody solutions. This role involves understanding customer needs, advising on Ripple's offerings, and leading cross-functional initiatives to enhance customer experience.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- Fluency in English, with Spanish a bonus
- 10+ years of experience in a customer facing role at financial institutions and/or a FinTech or crypto organization
Customer Success Senior Manager
Ripple is a technology company focused on enabling secure and low-cost international payments.
Last updated 2026-02-22T06:01:03.805Z
Overview
The Customer Success Senior Manager at Ripple will drive revenue and product adoption by deepening customer relationships, scaling payments volume, and implementing custody solutions. This role involves understanding customer needs, advising on Ripple's offerings, and leading cross-functional initiatives to enhance customer experience.
Salary
$140,000 - $185,000
/yearLocation
New York, United States
OnsiteDepartment
Sales & Account Management
Level
Senior
Skills
Overview
The Customer Success Senior Manager at Ripple will drive revenue and product adoption by deepening customer relationships, scaling payments volume, and implementing custody solutions. This role involves understanding customer needs, advising on Ripple's offerings, and leading cross-functional initiatives to enhance customer experience.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- Fluency in English, with Spanish a bonus
- 10+ years of experience in a customer facing role at financial institutions and/or a FinTech or crypto organization
About Ripple
Ripple is a technology company that provides real-time gross settlement systems, currency exchange, and remittance services. Founded in 2012, Ripple aims to enable secure, instant, and low-cost international payments. The company is known for its digital payment protocol and its cryptocurrency, XRP, which is used to facilitate cross-border transactions. Ripple's innovative solutions are designed to improve the efficiency of the global financial system, making it easier for businesses and individuals to send money across borders.
Company score (5)
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