See what are your chances of getting this job! About the role
Overview
We’re looking for a client-facing Customer Support Lead with deep financial services support/operations experience to own the customer support experience across our approved communication channels. You’ll resolve customer issues, improve support operations, and ensure clear communication with customers.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 4+ years in a financial services environment (banking, brokerage, payments, fintech, exchanges, or similar) in a support and/or operations role.
- Strong client-facing judgment and communication skills—clear, calm, and precise, especially under pressure.
U.S. Customer Success Rep
Polymarket is a leading prediction market platform that enables users to trade on real-world event outcomes.
Last updated 2025-12-25T23:01:42.175Z
Overview
We’re looking for a client-facing Customer Support Lead with deep financial services support/operations experience to own the customer support experience across our approved communication channels. You’ll resolve customer issues, improve support operations, and ensure clear communication with customers.
Salary
$90,000 - $110,000
/yearLocation
New York, United States
OnsiteDepartment
Operations & Strategy
Level
Senior
Skills
Overview
We’re looking for a client-facing Customer Support Lead with deep financial services support/operations experience to own the customer support experience across our approved communication channels. You’ll resolve customer issues, improve support operations, and ensure clear communication with customers.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 4+ years in a financial services environment (banking, brokerage, payments, fintech, exchanges, or similar) in a support and/or operations role.
- Strong client-facing judgment and communication skills—clear, calm, and precise, especially under pressure.
About Polymarket
Polymarket is a leading prediction market platform that allows users to trade on the outcomes of real-world events. By leveraging blockchain technology, Polymarket provides a decentralized and transparent environment for users to engage in market-making and speculation. The platform aims to empower individuals to make informed decisions based on collective knowledge and insights, fostering a unique approach to understanding future events.
Company score (5)
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