Polymarket

Advanced Support Specialist

Polymarket

Polymarket is a leading prediction market platform that enables users to trade on real-world event outcomes.

Competitive Salary

New York, United States (Onsite)

Sales & Account Management

Mid-Level

Last updated 2026-05-12T23:05:31.664Z

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About the role

Overview

Polymarket is seeking an Advanced Support Specialist to develop and manage a new customer experience program, focusing on advanced user relationships and support platform operations.

Skills

Stakeholder Management Risk Management Product Analysis Prioritization Copywriting

Candidate requirements

These are the minimum requirements a candidate must meet to be considered for this role.

  • 3–5 years in high-touch customer success, account management, or CX program management
  • Solid understanding of DeFi — AMMs, DEXs, wallets, on-chain mechanics — and how the regulated US platform differs

About Polymarket

Polymarket is a leading prediction market platform that allows users to trade on the outcomes of real-world events. By leveraging blockchain technology, Polymarket provides a decentralized and transparent environment for users to engage in market-making and speculation. The platform aims to empower individuals to make informed decisions based on collective knowledge and insights, fostering a unique approach to understanding future events.

Company score (5)

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