Plasma

Head of Operations

Plasma

The first AI-powered point-of-sale that doesn't just help SMBs run their business, it literally runs their business

Competitive Salary

New York, United States (Onsite)

Operations & Strategy

Senior

Last updated 2025-11-09T06:00:46.937Z

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About the role

Overview

We are looking for a Head of Operations to lead and optimize the company’s day-to-day operations, ensuring efficiency, scalability, and excellence across all business functions.

Skills

Leadership Team Management Strategy Infrastructure Stakeholder Management

Candidate requirements

These are the minimum requirements a candidate must meet to be considered for this role.

  • Bachelor’s degree in Business Administration, Finance, or related field.
  • 7+ years of operations experience, with at least 5 years within crypto, fintech, or financial services.

About Plasma

Plasma is a company focused on improving restaurant technology. We started by listening to merchants and merchant service providers, aiming to solve their everyday challenges. Along the way, we saw bigger opportunities—and that’s where Plasma AI comes in.

Our goal is straightforward: build a POS system that’s practical, flexible, and genuinely useful. We’re not about unnecessary features or following fads. Instead, we’re creating something hardware-agnostic and processor-agnostic, designed with users in mind. The restaurant tech space has room to grow, and we’re working to raise the standard.

We prioritize fixing issues, adding what matters, and rethinking the core with AI. It’s a big task, but we’re a team that’s already made solid progress—and we’re just getting started.

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