See what are your chances of getting this job! About the role
Overview
As a CE Data Analyst, you will shape the performance ecosystem of the Client Experience organization, owning the advancement of the CE Specialist Performance Management platform and defining meaningful KPIs to measure CE operations effectiveness.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 5+ Years of Deep Expertise: Proven experience designing and managing performance metrics for Client Engagement, Sales, or Contact Center teams operating at scale
- 5+ Years of SQL Expertise: Advanced proficiency in SQL to build, validate, and optimize performance metrics and datasets
Client Engagement Ops Data Analyst
Kraken is your bridge to the world of crypto.
Last updated 2025-12-16T23:05:28.386Z
Overview
As a CE Data Analyst, you will shape the performance ecosystem of the Client Experience organization, owning the advancement of the CE Specialist Performance Management platform and defining meaningful KPIs to measure CE operations effectiveness.
Salary
Competitive Salary
Location
London, United Kingdom
OnsiteDepartment
Data
Level
Mid-Level
Skills
Overview
As a CE Data Analyst, you will shape the performance ecosystem of the Client Experience organization, owning the advancement of the CE Specialist Performance Management platform and defining meaningful KPIs to measure CE operations effectiveness.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 5+ Years of Deep Expertise: Proven experience designing and managing performance metrics for Client Engagement, Sales, or Contact Center teams operating at scale
- 5+ Years of SQL Expertise: Advanced proficiency in SQL to build, validate, and optimize performance metrics and datasets
About Kraken
Kraken is one of the world’s longest-standing and most secure crypto platforms. Our mission is to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. Globally, Kraken clients trade more than 200 digital assets and 6 different national currencies, including GBP, EUR, USD, CAD, CHF, and AUD.
Kraken was founded in 2011 and was one of the first platforms to offer spot trading with margin, parachain auctions, staking, regulated derivatives and index services.
Trusted by over 10 million individuals, traders and institutions around the world, Kraken offers professional 24/7/365 client support along with one of the fastest, most performant trading platforms available. Kraken has set the industry standard for transparency and client trust, and was the first crypto platform to conduct Proof of Reserves audits.
In 2024, Kraken ranked 12th in Newsweek's Global Top 100 list of Most Loved Workplaces, recognizing how the platform offers one of the world's most compelling employment opportunities.
Risk Disclosure: https://k.xyz/3LO7ofe
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