Customer Support Specialist (Email & Chat)
A leading global staffing company dedicated to empowering people
Competitive Salary
United States (Onsite)
Operations & Strategy
Junior
Last updated 2026-03-16T06:01:04.607Z
See what are your chances of getting this job! About the role
Overview
The Customer Support Specialist (Email & Chat) role focuses on high-volume, email-based customer support, emphasizing account safety, fraud-related issues, and financial transactions. The ideal candidate is detail-oriented and customer-first, thriving in a fast-paced environment.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 3–4 years of experience in customer support, operations, or a client‑facing environment (email and live chat support strongly preferred).
- Experience managing high‑volume ticket queues.
Customer Support Specialist (Email & Chat)
A leading global staffing company dedicated to empowering people
Last updated 2026-03-16T06:01:04.607Z
Overview
The Customer Support Specialist (Email & Chat) role focuses on high-volume, email-based customer support, emphasizing account safety, fraud-related issues, and financial transactions. The ideal candidate is detail-oriented and customer-first, thriving in a fast-paced environment.
Salary
Competitive Salary
Location
United States
OnsiteDepartment
Operations & Strategy
Level
Junior
Skills
Overview
The Customer Support Specialist (Email & Chat) role focuses on high-volume, email-based customer support, emphasizing account safety, fraud-related issues, and financial transactions. The ideal candidate is detail-oriented and customer-first, thriving in a fast-paced environment.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 3–4 years of experience in customer support, operations, or a client‑facing environment (email and live chat support strongly preferred).
- Experience managing high‑volume ticket queues.
About Insight Global
Insight Global is an international professional services and staffing company specializing in delivering talent and technical solutions to Fortune 1000 companies across the IT, Non-IT, Healthcare, and Engineering industries. Fueled by staffing and talent experts, Evergreen, our professional services brand, brings technical advisors and culture consultants to help customers tackle their biggest challenges. With over 70 locations across North America, Europe, and Asia, and global staffing capabilities in 50+ countries, our teams of tech-enabled recruiters are dedicated to finding the right talent and technical solutions to help our customers thrive. At our core, we are dedicated to empowering people to do great things. That’s why we’re passionate about developing our people personally, professionally, and financially so they can be the light to the world around them. To find out more, visit www.insightglobal.com
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