See what are your chances of getting this job! About the role
Overview
As a Tier 2 engineer on our technical support team, you will troubleshoot the Impossible Cloud S3-compatible object storage platform, interact with customers, and collaborate with engineering teams to resolve issues.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 3+ years in technical support, sysadmin, or DevOps troubleshooting, working with major cloud solutions (AWS, GCP, Azure) and services.
- Expertise in networking (HTTP/S, TCP/IP, DNS, TLS/SSL, REST) and debugging tools (curl).
Customer Support (Level 2) - Object Storage (m/w/d)
Europe's premier cloud storage
Last updated 2026-02-16T23:02:13.357Z
Overview
As a Tier 2 engineer on our technical support team, you will troubleshoot the Impossible Cloud S3-compatible object storage platform, interact with customers, and collaborate with engineering teams to resolve issues.
Salary
Competitive Salary
Location
Hamburg, Germany
OnsiteDepartment
Engineering
Level
Mid-Level
Skills
Overview
As a Tier 2 engineer on our technical support team, you will troubleshoot the Impossible Cloud S3-compatible object storage platform, interact with customers, and collaborate with engineering teams to resolve issues.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 3+ years in technical support, sysadmin, or DevOps troubleshooting, working with major cloud solutions (AWS, GCP, Azure) and services.
- Expertise in networking (HTTP/S, TCP/IP, DNS, TLS/SSL, REST) and debugging tools (curl).
About Impossible Cloud
Impossible Cloud is Europe's premier cloud storage solution.
Our decentralized cloud architecture outperforms current cloud solutions with faster, cheaper, more secure cloud storage. Made in Germany, Impossible Cloud stores all data in top tier, GDPR-compliant data centers and integrates seamlessly with any data management or backup solution.
Whether you’re looking for a high-performance, lower cost alternative to public cloud or a secure, scalable alternative to private cloud, Impossible Cloud offers industry-leading availability, durability, and security for a fraction of the cost. It's easy to switch with just a single line of code.
Switch to Impossible Cloud today!
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