See what are your chances of getting this job! About the role
Overview
As a Customer Success Manager at Hypernative, you will own the post-sale relationship with innovative Web3 organizations, ensuring effective onboarding and continuous value from our platform. You will identify upsell opportunities and support customer renewals, playing a key role in customer impact and collaboration.
Skills
Overview
As a Customer Success Manager at Hypernative, you will own the post-sale relationship with innovative Web3 organizations, ensuring effective onboarding and continuous value from our platform. You will identify upsell opportunities and support customer renewals, playing a key role in customer impact and collaboration.
Salary
Competitive Salary
Location
Singapore, Singapore
OnsiteDepartment
Sales & Account Management
Level
Mid-Level
Skills
Overview
As a Customer Success Manager at Hypernative, you will own the post-sale relationship with innovative Web3 organizations, ensuring effective onboarding and continuous value from our platform. You will identify upsell opportunities and support customer renewals, playing a key role in customer impact and collaboration.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 5+ years in a Customer Success or Technical Account Management role at a B2B SaaS or cybersecurity company
- Experience supporting technical customers in a consultative role, ideally in Web3, cloud security, or developer platforms
About Hypernative
Hypernative detects and neutralizes Web3 threats in real time. More than 200 dApps, chains, wallets, and financial institutions rely on Hypernative to:
- Prevent hacks, flash loans & protocol exploits
- Detect governance manipulation & financial anomalies
- Automate incident response & compliance enforcement
- Secure bridges, wallets, multisigs & staking operations
- And much more
Company score (5)
Most candidates are reviewed quickly