See what are your chances of getting this job! About the role
Overview
As an Associate in the Trust & Safety team, you will safeguard Gemini customers from fraud and scams by conducting investigations, leveraging data, and resolving complex fraud cases. You will also identify and implement improvements to enhance fraud detection and streamline operational processes.
Skills
Overview
As an Associate in the Trust & Safety team, you will safeguard Gemini customers from fraud and scams by conducting investigations, leveraging data, and resolving complex fraud cases. You will also identify and implement improvements to enhance fraud detection and streamline operational processes.
Salary
Competitive Salary
Location
London, United Kingdom
OnsiteDepartment
Operations & Strategy
Level
Mid-Level
Skills
Overview
As an Associate in the Trust & Safety team, you will safeguard Gemini customers from fraud and scams by conducting investigations, leveraging data, and resolving complex fraud cases. You will also identify and implement improvements to enhance fraud detection and streamline operational processes.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 3+ years of experience conducting fraud or risk investigations
- 1+ year of direct customer support experience in risk related issues via email, chat, or phone
About Gemini
Gemini Trust Company, LLC (Gemini) is a licensed digital asset exchange and custodian. We built the Gemini platform so customers can buy, sell, and store digital assets (e.g., Bitcoin, Ethereum, and Zcash) in a regulated, secure, and compliant manner.
Digital assets and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company and culture. At Gemini, no job is too small and no project too big as we endeavor to build the future of money. We are a mission-driven, team-based, inclusive, and determined community of thought leaders who invest in each other and the long game. Join us in our mission!
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