See what are your chances of getting this job! About the role
Overview
The Associate Director, Customer Support (Operations Center) will manage a regional team in an inbound contact center, focusing on workforce management, operational efficiency, and team development.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- High School Diploma, GED, or equivalent required
- Minimum 12 years of experience in a contact center or financial services environment
Associate Director, Customer Support (Operations Center)
Last updated 2025-11-06T06:10:32.331Z
Overview
The Associate Director, Customer Support (Operations Center) will manage a regional team in an inbound contact center, focusing on workforce management, operational efficiency, and team development.
Salary
Competitive Salary
Location
Onsite
Department
Operations & Strategy
Level
Senior
Skills
Overview
The Associate Director, Customer Support (Operations Center) will manage a regional team in an inbound contact center, focusing on workforce management, operational efficiency, and team development.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- High School Diploma, GED, or equivalent required
- Minimum 12 years of experience in a contact center or financial services environment
About Gemini
Gemini Trust Company, LLC (Gemini) is a licensed digital asset exchange and custodian. We built the Gemini platform so customers can buy, sell, and store digital assets (e.g., Bitcoin, Ethereum, and Zcash) in a regulated, secure, and compliant manner.
Digital assets and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company and culture. At Gemini, no job is too small and no project too big as we endeavor to build the future of money. We are a mission-driven, team-based, inclusive, and determined community of thought leaders who invest in each other and the long game. Join us in our mission!
Company score (5)
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