See what are your chances of getting this job! About the role
Overview
This role is responsible for leading the design, development, and implementation of LATAM Customer Prospection and Customer Experience (CX) strategies to accelerate portfolio growth and improve Net Promoter Score performance across all channels.
Skills
Director, Customer Prospection & Experience - LATAM OU
Last updated 2025-09-26T06:07:12.584Z
Overview
This role is responsible for leading the design, development, and implementation of LATAM Customer Prospection and Customer Experience (CX) strategies to accelerate portfolio growth and improve Net Promoter Score performance across all channels.
Salary
Competitive Salary
Location
Mexico City, Mexico
OnsiteDepartment
Sales & Account Management
Level
Senior
Skills
Overview
This role is responsible for leading the design, development, and implementation of LATAM Customer Prospection and Customer Experience (CX) strategies to accelerate portfolio growth and improve Net Promoter Score performance across all channels.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- +12 years of leadership experience in the areas of Sales, Customer, Commercial Planning & Execution, Route to Market.
- P&L impact and accountability from technology deployments.
About Foundry Coke-Pet Coke
Metallurgical coke,
Foundry coke,
Semi Coke / Gas Coke
Calcined petroleum coke/CPC,
Graphite petroleum coke/GPC,
Carbon raiser,
Carbon anode scraps
Calcined Anthracite Coal etc.
Company score (5)
Most candidates are reviewed quickly