See what are your chances of getting this job! About the role
Overview
We are seeking a passionate and experienced Senior CX Manager to lead our Customer Experience function as we scale. You'll oversee support operations and build the strategy, systems, and team that deliver world-class service across chat, email, and community.
Skills
Senior CX Manager
ether.fi is a leading provider of decentralized finance solutions, offering a suite of products that enhance crypto utility and convenience.
Last updated 2025-11-11T23:12:20.997Z
Overview
We are seeking a passionate and experienced Senior CX Manager to lead our Customer Experience function as we scale. You'll oversee support operations and build the strategy, systems, and team that deliver world-class service across chat, email, and community.
Salary
$130,000 - $140,000
/yearLocation
New York, United States
OnsiteDepartment
Operations & Strategy
Level
Senior
Skills
Overview
We are seeking a passionate and experienced Senior CX Manager to lead our Customer Experience function as we scale. You'll oversee support operations and build the strategy, systems, and team that deliver world-class service across chat, email, and community.
Skills
About Ether.fi
ether.fi offers a fully integrated, non-custodial suite of products that bridge crypto utility with real-world convenience. With over $8B in assets under management, the company is focused on building sustainable and scalable financial infrastructure to onboard the next billion users to crypto. Their offerings include liquid staking, automated yield strategies, and crypto-native payment solutions, enabling a comprehensive decentralized banking experience. As they scale, ether.fi is committed to hiring talented individuals to shape the future of finance.
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