See what are your chances of getting this job! About the role
Overview
We are seeking a highly organized and proactive Senior Community Support Manager to oversee processes and communications related to the MetaMask community sentiment, issue escalation, documentation, training, and customer support for both MetaMask and Linea.
Skills
Senior Community Support Manager
A complete suite of trusted products to build anything in web3.
Last updated 2025-10-24T06:10:34.108Z
Overview
We are seeking a highly organized and proactive Senior Community Support Manager to oversee processes and communications related to the MetaMask community sentiment, issue escalation, documentation, training, and customer support for both MetaMask and Linea.
Salary
$123,000 - $153,000
/yearLocation
Remote
WorldwideDepartment
Operations & Strategy
Level
Senior
Skills
Overview
We are seeking a highly organized and proactive Senior Community Support Manager to oversee processes and communications related to the MetaMask community sentiment, issue escalation, documentation, training, and customer support for both MetaMask and Linea.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- Experience in community engagement and technical acumen, comfortable working directly with community platforms like Discord, Discourse, Reddit, Telegram, and X.
- Proven ability to manage complex schedules, resources, and documentation across teams and regions.
About Consensys
Consensys is a blockchain technology company specializing in Ethereum-based software development. Providing tools and platforms for building decentralized applications (dApps) and enterprise blockchain solutions. Key offerings include developer tools like Truffle and Infura, the MetaMask wallet, and enterprise blockchain solutions via Consensys Quorum. The company also offers consulting services, helping businesses implement blockchain technology to enhance security, transparency, and efficiency. Consensys plays a crucial role in advancing the Ethereum ecosystem and promoting blockchain adoption globally.
Head office
Fort Worth, Texas, United States
Company score (5)
Most candidates are reviewed quickly