
About the role
Overview
Provide extraordinary support to customers during tax season, ensuring peace of mind for all crypto users by troubleshooting complex technical issues and maintaining a high customer satisfaction score.
Skills
Overview
Provide extraordinary support to customers during tax season, ensuring peace of mind for all crypto users by troubleshooting complex technical issues and maintaining a high customer satisfaction score.
Salary
Competitive Salary
Location
United States
OnsiteDepartment
Operations & Strategy
Level
Mid-Level
Skills
Overview
Provide extraordinary support to customers during tax season, ensuring peace of mind for all crypto users by troubleshooting complex technical issues and maintaining a high customer satisfaction score.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 3+ years of demonstrated excellence in providing customer service in chat, email and/or phone channels
- Able to identify and diagnose technical issues across wallets, blockchains, and integrations
About CoinTracker
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Company score (5)
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