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About the role
The Customer Support Representative is responsible for delivering timely and professional customer service, resolving inquiries, and managing complaints. This role involves providing accurate information, following up on issues, and documenting customer interactions to enhance the overall customer experience.
These are the minimum requirements a candidate must meet to be considered for this role.

Safe, reliable and seamless access to the crypto-economy
Last updated 2026-04-21T23:13:12.438Z
The Customer Support Representative is responsible for delivering timely and professional customer service, resolving inquiries, and managing complaints. This role involves providing accurate information, following up on issues, and documenting customer interactions to enhance the overall customer experience.
Salary
Competitive Salary
Location
Vietnam
OnsiteDepartment
Sales & Account Management
Level
Entry-Level/Graduate
Skills
The Customer Support Representative is responsible for delivering timely and professional customer service, resolving inquiries, and managing complaints. This role involves providing accurate information, following up on issues, and documenting customer interactions to enhance the overall customer experience.
These are the minimum requirements a candidate must meet to be considered for this role.
About Coinhako
Founded in 2014, Coinhako is the trusted choice for access to cryptocurrencies.
Headquartered in Singapore, we specialize in on-and-off ramp services for cryptocurrencies for the retail, high net worth and institutional markets across the world.
Coinhako platform was founded by Singaporean entrepreneurs.
Company score (5)
Most candidates are reviewed quickly