See what are your chances of getting this job! About the role
Overview
The Customer Support Representative is responsible for delivering timely and professional customer service, resolving inquiries, and managing complaints. This role involves providing accurate information, following up on issues, and documenting customer interactions to enhance the overall customer experience.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- Must be available to work for night shift (from 11:00 P.M to 7:00 A.M, 5 days/week, including weekends, holidays, and OT if needed).
- Minimum 2-year experience in customer service, preferably in the finance or E-commerce industry.
Customer Support Representative - Night Shift
Safe, reliable and seamless access to the crypto-economy
Last updated 2025-12-23T23:06:23.446Z
Overview
The Customer Support Representative is responsible for delivering timely and professional customer service, resolving inquiries, and managing complaints. This role involves providing accurate information, following up on issues, and documenting customer interactions to enhance the overall customer experience.
Salary
Competitive Salary
Location
Vietnam
OnsiteDepartment
Operations & Strategy
Level
Junior
Skills
Overview
The Customer Support Representative is responsible for delivering timely and professional customer service, resolving inquiries, and managing complaints. This role involves providing accurate information, following up on issues, and documenting customer interactions to enhance the overall customer experience.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- Must be available to work for night shift (from 11:00 P.M to 7:00 A.M, 5 days/week, including weekends, holidays, and OT if needed).
- Minimum 2-year experience in customer service, preferably in the finance or E-commerce industry.
About Coinhako
Founded in 2014, Coinhako is the trusted choice for access to cryptocurrencies.
Headquartered in Singapore, we specialize in on-and-off ramp services for cryptocurrencies for the retail, high net worth and institutional markets across the world.
Coinhako platform was founded by Singaporean entrepreneurs.
Company score (5)
Most candidates are reviewed quickly