
Associate Director / Director of User Operations
BTSE Group is a global blockchain technology company focused on three primary businesses: Exchange, Payments, and Infrastructure Development.
Competitive Salary

About the role
Overview
We are seeking a dynamic Director of User Operations to lead user-centric operations for our global digital asset platform. This pivotal leadership role is dedicated to delivering exceptional user experiences by spearheading user operations, driving data-informed engagement strategies, and fostering seamless collaboration with Marketing, Data, Engineering, and Product Management teams.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 8+ years of experience in digital assets, fintech, or trading platform operations with a strong user-facing component
- Demonstrated success leading cross-functional teams or programs

Associate Director / Director of User Operations
BTSE Group is a global blockchain technology company focused on three primary businesses: Exchange, Payments, and Infrastructure Development.
Referral bounty
Last updated 2025-08-04T08:16:49.797Z
Overview
We are seeking a dynamic Director of User Operations to lead user-centric operations for our global digital asset platform. This pivotal leadership role is dedicated to delivering exceptional user experiences by spearheading user operations, driving data-informed engagement strategies, and fostering seamless collaboration with Marketing, Data, Engineering, and Product Management teams.
Salary
Competitive Salary
Location
Remote
Taiwan, SingaporeTimezone
Flexible
Employment type
Full-Time
Department
Operations & Strategy
Level
Expert & Leadership
Skills
Overview
We are seeking a dynamic Director of User Operations to lead user-centric operations for our global digital asset platform. This pivotal leadership role is dedicated to delivering exceptional user experiences by spearheading user operations, driving data-informed engagement strategies, and fostering seamless collaboration with Marketing, Data, Engineering, and Product Management teams.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 8+ years of experience in digital assets, fintech, or trading platform operations with a strong user-facing component
- Demonstrated success leading cross-functional teams or programs
About BTSE
BTSE Group is a global blockchain technology company focused on three primary businesses: Exchange, Payments, and Infrastructure Development. The BTSE exchange supports 150+ cryptocurrencies and 50+ perpetual futures contracts with over USD $30B in monthly trading volume. Our payments platform can provide fiat and crypto pay-ins and outs, as well as OTC services for over 50 major currencies. Additionally, our enterprise solutions enable businesses to white-label our exchange infrastructure, wallets, payment gateways, provide liquidity, and more.
Head office
Victoria, Mahe Island
Company score (5)
Most candidates are reviewed quickly
Earn up to $15,000 if you refer someone for this job