BTSE

Associate Director / Director of User Operations

BTSE

BTSE Group is a global blockchain technology company focused on three primary businesses: Exchange, Payments, and Infrastructure Development.

Competitive Salary

Remote (Taiwan, Singapore)

Flexible timezone

Full-Time

Operations & Strategy

Expert & Leadership

51-200 employees

Web 3.0 Blockchain

$15,000 Referral bounty

Last updated 2025-08-04T08:16:49.797Z

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Overview
Hiring details

About the role

Overview

We are seeking a dynamic Director of User Operations to lead user-centric operations for our global digital asset platform. This pivotal leadership role is dedicated to delivering exceptional user experiences by spearheading user operations, driving data-informed engagement strategies, and fostering seamless collaboration with Marketing, Data, Engineering, and Product Management teams.

Skills

Strategy Communication Leadership

Candidate requirements

These are the minimum requirements a candidate must meet to be considered for this role.

  • 8+ years of experience in digital assets, fintech, or trading platform operations with a strong user-facing component
  • Demonstrated success leading cross-functional teams or programs

About BTSE

BTSE Group is a global blockchain technology company focused on three primary businesses: Exchange, Payments, and Infrastructure Development. The BTSE exchange supports 150+ cryptocurrencies and 50+ perpetual futures contracts with over USD $30B in monthly trading volume. Our payments platform can provide fiat and crypto pay-ins and outs, as well as OTC services for over 50 major currencies. Additionally, our enterprise solutions enable businesses to white-label our exchange infrastructure, wallets, payment gateways, provide liquidity, and more.

Head office

Victoria, Mahe Island

Company score (5)

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