See what are your chances of getting this job! About the role
Overview
As a Technical Support Engineer (L2) at Blockaid, you will become an expert in the system, owning the technical heartbeat of customer support by troubleshooting integrations and investigating anomalies.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 3+ years in L2 technical support or similar customer-facing technical roles, ideally in security, SaaS, or infrastructure.
- Strong understanding of HTTP/REST fundamentals and common integration patterns.
Senior Technical Support Engineer (L2)
Blockaid is a cybersecurity company based in Tel Aviv.
Last updated 2026-03-08T06:01:06.703Z
Overview
As a Technical Support Engineer (L2) at Blockaid, you will become an expert in the system, owning the technical heartbeat of customer support by troubleshooting integrations and investigating anomalies.
Salary
Competitive Salary
Location
New York, United States
OnsiteDepartment
Engineering
Level
Mid-Level
Skills
Overview
As a Technical Support Engineer (L2) at Blockaid, you will become an expert in the system, owning the technical heartbeat of customer support by troubleshooting integrations and investigating anomalies.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 3+ years in L2 technical support or similar customer-facing technical roles, ideally in security, SaaS, or infrastructure.
- Strong understanding of HTTP/REST fundamentals and common integration patterns.
About Blockaid
Blockaid is a company focused on providing innovative solutions in the cybersecurity space. They specialize in protecting organizations from various cyber threats by offering advanced security technologies and services. With a commitment to excellence and a team of skilled professionals, Blockaid aims to empower businesses to operate securely in an increasingly digital world. Their headquarters is located in Tel Aviv, where they foster a collaborative and dynamic work environment.
Company score (5)
Most candidates are reviewed quickly