See what are your chances of getting this job! About the role
Overview
We’re looking for a Customer Success, Operations Associate to join our growing Customer Success team. In this role, you’ll be the operational engine behind our high-performing CSMs, helping streamline processes, analyze customer data, and scale impact across our global client base.
Skills
Customer Success, Operations
BitGo is a leading digital asset custody and financial services company.
Last updated 2025-09-19T06:01:38.985Z
Overview
We’re looking for a Customer Success, Operations Associate to join our growing Customer Success team. In this role, you’ll be the operational engine behind our high-performing CSMs, helping streamline processes, analyze customer data, and scale impact across our global client base.
Salary
$90,000 - $120,000
/yearLocation
San Francisco, United States
OnsiteDepartment
Operations & Strategy
Level
Junior
Skills
Overview
We’re looking for a Customer Success, Operations Associate to join our growing Customer Success team. In this role, you’ll be the operational engine behind our high-performing CSMs, helping streamline processes, analyze customer data, and scale impact across our global client base.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 1–3 years of experience in Customer Success Operations, Sales/Revenue Operations, or Business Operations within TradFi, SaaS, fintech, or crypto.
- Strong analytical skills and comfort working with data to uncover trends, drive insights, and inform decisions.
About BitGo
BitGo is a leading digital asset custody and financial services company that provides institutional-grade security and compliance solutions for cryptocurrencies. Founded in 2013, BitGo offers a range of services including multi-signature wallets, custody solutions, and trading services, catering to the needs of institutional investors and enterprises. The company is known for its commitment to security and innovation in the rapidly evolving digital asset space, making it a trusted partner for clients navigating the complexities of cryptocurrency investments.
Company score (5)
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