
Retention Specialist – Link Team (Whitelabel and OMS Business) - 6 months contract
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Competitive Salary

About the role
Overview
We are seeking a proactive and detail-oriented Retention Specialist to join our Link Team/VIP and Institutional business team, focusing on maintaining strong relationships with existing clients and ensuring high retention rates.
Skills

Retention Specialist – Link Team (Whitelabel and OMS Business) - 6 months contract
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Last updated 2025-10-25T06:01:53.044Z
Overview
We are seeking a proactive and detail-oriented Retention Specialist to join our Link Team/VIP and Institutional business team, focusing on maintaining strong relationships with existing clients and ensuring high retention rates.
Salary
Competitive Salary
Location
UAE, Asia
HybridEmployment type
Contract, Full-Time
Department
Sales & Account Management
Level
Entry-Level/Graduate
Skills
Overview
We are seeking a proactive and detail-oriented Retention Specialist to join our Link Team/VIP and Institutional business team, focusing on maintaining strong relationships with existing clients and ensuring high retention rates.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 0-3 years of experience in client retention, account management, or customer success, preferably in brokerage
- Language requirement, English & Mandarin is required to be able to coordinate with overseas stakeholders
About Binance
Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.
If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.
Head office
Global
Company score (5)
Most candidates are reviewed quickly
Company values
- User-Focused
- Hardcore
- Collaboration
- Freedom
- Humility


