Binance

Product Manager - CS Internal Tools & Operations

Binance

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.

Competitive Salary

Taipei, Taiwan (Onsite)

Product

Mid-Level

5001-10,000 employees

B2B B2C Web 3.0 +9

Last updated 2026-01-08T06:01:28.279Z

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About the role

Overview

The Product Manager for CS Internal Tools & Operations will oversee the end-to-end product lifecycle of customer service management systems, focusing on quality assurance, performance management, and multi-channel support optimization.

Skills

Product Management Stakeholder Management Data Analysis Communication AI Product Management

Candidate requirements

These are the minimum requirements a candidate must meet to be considered for this role.

  • Bachelor’s degree or above; 3-5 years of product management experience, preferably in CRM, SaaS, B2B internal tools, or Contact Center systems.
  • Strong ability to design complex workflows and permission systems.

About Binance

Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.

If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.

Head office

Global

Company score (5)

Most candidates are reviewed quickly

Company values

  • User-Focused
  • Hardcore
  • Collaboration
  • Freedom
  • Humility