Customer Service Representative - Indonesia
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Competitive Salary
See what are your chances of getting this job! About the role
Overview
Handle high amounts of live chat and phone calls, identify and evaluate customers’ needs, manage complaints, and provide accurate information to ensure customer satisfaction.
Skills
Customer Service Representative - Indonesia
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Last updated 2025-10-27T23:02:34.132Z
Overview
Handle high amounts of live chat and phone calls, identify and evaluate customers’ needs, manage complaints, and provide accurate information to ensure customer satisfaction.
Salary
Competitive Salary
Location
Jakarta, Indonesia
HybridEmployment type
Full-Time
Department
Operations & Strategy
Level
Junior
Skills
Overview
Handle high amounts of live chat and phone calls, identify and evaluate customers’ needs, manage complaints, and provide accurate information to ensure customer satisfaction.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 1+ years experience of proven customer facing experience or experience as a customer service representative
- Strong ability in using IT for professional use and can handle somewhat technical queries from customers
About Binance
Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.
If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.
Head office
Global
Company score (5)
Most candidates are reviewed quickly
Company values
- User-Focused
- Hardcore
- Collaboration
- Freedom
- Humility
