
Customer Service Representative (German)
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Competitive Salary

About the role
Overview
Join Binance's Customer Service team to provide exceptional support to users of our cryptocurrency exchange platform, handling customer queries and complaints via live chat and phone calls.
Skills

Customer Service Representative (German)
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Last updated 2025-10-25T06:01:10.224Z
Overview
Join Binance's Customer Service team to provide exceptional support to users of our cryptocurrency exchange platform, handling customer queries and complaints via live chat and phone calls.
Salary
Competitive Salary
Location
Lisbon, Portugal
HybridEmployment type
Full-Time
Department
Operations & Strategy
Level
Junior
Skills
Overview
Join Binance's Customer Service team to provide exceptional support to users of our cryptocurrency exchange platform, handling customer queries and complaints via live chat and phone calls.
Skills
Candidate requirements
These are the minimum requirements a candidate must meet to be considered for this role.
- 1+ years experience of proven customer facing experience or experience as a customer service representative
- Fluency in English and German is required to be able to coordinate with overseas partners and stakeholders
About Binance
Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.
If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.
Head office
Global
Company score (5)
Most candidates are reviewed quickly
Company values
- User-Focused
- Hardcore
- Collaboration
- Freedom
- Humility


