Binance

Customer Service Representative (German and English)

Binance

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.

Competitive Salary

Budapest, Hungary (Onsite)

Sales & Account Management

Junior

5001-10,000 employees

B2B B2C Web 3.0 +9

Last updated 2026-05-01T23:01:48.707Z

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About the role

Overview

As a Customer Service Representative, you will handle customer queries and complaints via live chat and phone, ensuring high satisfaction and accurate information delivery.

Skills

Customer Service Communication Problem Solving Multi-tasking Technical Support

Candidate requirements

These are the minimum requirements a candidate must meet to be considered for this role.

  • 1+ years experience of proven customer facing experience or experience as a customer service representative
  • Fluency in English and German is required to be able to coordinate with overseas partners and stakeholders

About Binance

Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.

If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.

Head office

Global

Company score (5)

Most candidates are reviewed quickly

Company values

  • User-Focused
  • Hardcore
  • Collaboration
  • Freedom
  • Humility