Binance

Customer Service Representative - (German & English)

Binance

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.

Competitive Salary

Istanbul, Turkey (Onsite)

Sales & Account Management

Junior

5001-10,000 employees

B2B B2C Web 3.0 +9

Last updated 2026-05-07T23:04:02.904Z

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About the role

Overview

Binance is seeking experienced Customer Support representatives to enhance customer support operations in Europe, focusing on providing exceptional service through live chat and email support for their cryptocurrency exchange platform.

Skills

Customer Support Problem-solving Exceptional written communication Multi-tasking Technical queries handling

Candidate requirements

These are the minimum requirements a candidate must meet to be considered for this role.

  • 1+ years experience of proven customer facing experience or experience as a customer service representative
  • Strong ability in using IT for professional use and can handle somewhat technical queries from customers

About Binance

Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.

If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.

Head office

Global

Company score (5)

Most candidates are reviewed quickly

Company values

  • User-Focused
  • Hardcore
  • Collaboration
  • Freedom
  • Humility